Once we confirm availabilty and costs we will hold your accommodation for you to book your flights, at the same time we will provide you with the information necessary to make your deposit payment to us.
Payment can be made via Paypal or direct to our UK account . We ask for 50% of the total on booking. Balance is due six weeks prior to arrival.
You must make payment of the deposit within 7 days . Your accommodation is secured upon its receipt. After seven days we reserve the right to reoffer the dates and accommodation
Once you have made payment of the deposit, please email us advising that the payment has been made, at the same time we ask that you send us your flight details (UK departure airport and flight number. Arrival date/time to Alicante/ Valencia airport. Plus departure date/time from Spain).
On receipt, we will forward to you confirmation of your booking, You must check this to ensure all details are correct.
Terms and Conditions
Please ensure you have read and understand the below terms and conditions. By booking with us you are agreeing to and accepting the below terms and conditions without exception.
One of your days is considered a traveling day (dependant on flight times), and riding is not guaranteed on this day. Your stay officially commences at 1700 hrs on your arrival day irrespective of your arrival time to Spain
In all cases your stay ends at 1000 hrs on the day of your departure. Please bear this in mind when booking your flights.
We will endeavor to return you to your departure airport two hours prior to take off. However during busy periods we cannot always guarantee this, and your return trip to the airport may need to be during the morning of your departure day.
Likewise during busy periods we cannot guarantee pickup immediately upon your arrival. If there is an expected delay in your pickup or we need to return you to your departure airport prior to the booking in time of your flight, we will advise you ASAP.
Guided Riding
You get a minimum of three full days guided riding per 7 night stay, on other days the rides are route planned to suit your needs. We rerserve the right to cancel guided riding without notice.
In the event of damage to your property / personal injury or worse
In use of our accommodation / cycling activities, and in all other circumstances, you agree not to hold us, or any person acting on our behalf, responsible. Furthermore you agree not to instruct or allow anybody acting on your behalf, with or without your permission, to seek compensation or otherwise from us.
You agree that cycling is a hazardous passtime and accept that any personal injury or worse is wholly your responsibilty and liability.
You agree not to hold us responsible for damage to or theft of your personal belongings during your stay.
We provide * free airport transfers
Guests using our transport do so entirely at their own personal risk. You agree not to hold us responsible for damage to or theft of your belongings during your use of this free service. It is a condition of your booking that you take out adequate insurance to cover yourself in these circumstances.
Should we not for any good reason be able to provide our free airport transfer service you will be expected to make your own way to Denia at your own cost.
For group bookings all guests must book and travel together as one party. We will provide one scheduled pickup and return per booking.
If you are booking a late return flight and
wish to stay at your accommodation beyond 10.00 hrs on your
last day, you are welcome to do so, when and where available
(and get that last ride in before heading home). Cost is £20
based on a party of two, then an additional £15 per
person. In all cases Departures will be no later than 1800
hrs
(travelling times from both Alicante and Valencia airport
are 1 hour).
Please
try to book flights through the social day time hours of btn
0900 and 2000 hrs, for arrivals and departures. If your flight
times fall outside these times we may make an additional charge for the airport transfer.
Travel insurance
Each person must have in force a valid personal injury travel
insurance policy to cover them during their stay, and whilst
riding a bike here in Spain.
Each person must have a valid E H I card (European health
insurance card) obtainable from the post office, or
online at www.ehic.org.uk. The E H I card
provides you as a traveling EU CITIZEN, with health care in
Spain.
Flight, bike and travel insurance are not included.
OTHER CONDITIONS MAY APPLY IF YOU ARE BOOKED WITH US TO PARTICIPATE AT A SPORTIVE EVENT.
Contract conditions
Once
we have received your deposit and forwarded to you our e-mail
letter of confirmation or hard copy via post, a binding contract
becomes effective between yourself and Ciclo Costa Blanca. You
must check your confirmation letter to ensure that all details
are correct. You must advise us of any discrepancies immediately.
You must ensure payment of your final balance is made at least
six weeks prior to arrival.In circumstances where your final
balance is not paid prior to this date We then reserve the
right to consider your booking cancelled and reoffer the dates
and accommodation.
Cancellation Policy
Deposits are non refundable.Should you cancel your booking after full payment has been made (six weeks prior to arrival ) We will retain 100 % of costs.
To cancel your booking you can phone or email. YOU MUST CONFIRM CANCELLATION BY REGISTRED POST.
We will not accept responsibility for Strikes, War, sickness, Acts of God, etc., over which we have no control.
We reserve the right to alter these terms and conditions without notice.
