Ciclo Costa Blanca

FAQ

FAQ!

 We are sorry to say, that  due to the COVID 19 situation  our base at The Meta Bike Cafe closed  mid  November 2020. We will now deliver  all  hire bikes direct to your accommodation, arranging this service with you prior to your arrival.

Yes, Just  contact us with your requirements and we will get back to you as quickly as we can.

Yes, If you prefer we make your bike reservation for you then please  contact us sending us your hieght in CM ? The inclusive dates of hire? and type of bike required ?  We also have bike model  specific  enquiry forms on each of our bike hire pages.   If we make reservations on your behalf we may charge you additionally at  5€ per bike per reservation.

 Automatic pedals are  not included in the cost of hire  

Flat pedals are available at no additional cost.  Automatic  pedals  ie

1)Shimano spd sl (road)

2)Shimano spd mtb (mountain bike) 

3)Shimano dual (flat one side and mtb on the other)

4) Look Keo (road) 

All the above options can be added to your booking during the online reservation process, Cost is additional 2€ per day/set. 

YES, we have   Shimano spd road (SL)  & Shimano  spd  (Mtb)  & Look Keo´s Pedals.  Cost is   2 € per day/set . Helmets are also available to hire at 2€ per day

On bike pickup every customer is required to pay a returnable security deposit. (unless you take out bike hire insurance = 25 € per bike per hire period )

 The security deposit is paid with your bank or credit card. The  deposit is refunded on  return of the hire bike ( subject to the  bikes safe return &  in undamaged condition)  The deposit amount is dependant on the type and model  of bike you  hire. IE: Road bike minimum  security deposit  charge is  250€  

 For online bike hire  reservations our system will ask for  a 30 % deposit payment to secure your reservation. The Payment is processed securely via Stripe.com .  Balance is due on bike pickup and can be paid in cash or with bank /credit card.

We also  ask for  returnable security deposit . The deposit amount depends on the type of bike hired, the deposit  is refunded at the end of the hire period ( subject to the bikes safe return & in  good condition)   The security deposit is paid  via your bank / credit card. and refunded back onto the same card. OR you can take insurance. if you  opt to take  the bike hire insurance  there is no need to pay the refundable security deposit.

For cycling  package and training camp bookings that include accommodation, we ask for a 250€ deposit per person.  This can be paid via  Stripe.com OR bank transfer

Balance with cycling packages / Training camps is always due six weeks prior to your arrival date, and is paid via  Stripe.com  OR bank transfer. If you book  within six weeks  prior to your arrival date then full payment is required to secure your reservation and needs to be paid via  Stripe.com  

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 We have a routes page on our site where you can view a selection of our local rides. To go to  our routes page click here . If you need GPX routes prior to your arrival we can email these to you, so long as you have pre booked

 

  Booking deposits are non refundable. For our full terms  & conditions and refunds policy. please follow this link